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How to use a VA to reduce overwhelm, with Tracey Clarke, Virtual Administration

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Notes to Episode

We can’t do absolutely everything ourselves, because it's not sustainable and we can very quickly feel stressed and unhappy. In today’s episode Tracey Clarke will introduce the idea and possible benefits of employing a virtual PA. Could this be something with the potential to revolutionize your work, free you to do the things you want to do, take on more clients, or even take a day off?


support, overwhelm, burnout, virtual assistant, case managers, independent therapists, administration, pandemic, working from home, delegation, work-life balance, caseload, email, Qunote, outsourcing, proofreading, formatting, reports, typing, control, expectation management, analysis, sustainability.

2:10 Introduces Tracey

3:30 Development of the company

5:46 Change since the pandemic

6:39 Specialising in case management

8:25 Benefits of a virtual PA

11:00 Qunote

11:57 What work can be outsourced?

15:00 Asking for help

21:32 Tips on how to start working with a virtual PA


10:08 “The admin is chewing up your professional time, when you should be doing what you do best.”

20:32 “If you want your business to grow, you must have time out once a week to have an overview of everything.”

27:07 “If you respond to emails at a fast pace, that person is going to get used to it.”

Guest: Tracey Clarke, Virtual Administration

Presenter: Dr Shabnam Berry-Khan, Director of PsychWorks Associates

Editor: Emily Crosby Media