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What guides your input in Personal Injury work?

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Notes to Episode

Shabnam gets Season Three of the podcast off to a fresh start with some reflections on the potential of psychological perspectives - and a formulation approach, in particular - for guiding and underpinning effective interventions in the field of Personal Injury.


underpinning, stories, narrators, project management, design, guide, narrate, therapeutic, case conceptualization, framework, model, multisystemic, psychology, coherence, formulation, clarity, consistent, confidence, rehabilitation, retention, communication, purpose, map, resources, therapeutic alliance, recovery, distress, harmony, medical model, biopsychosocial, power, collaboration, holistic

1:41 Introducing theme

2:30 Underpinning of the work of case management

5:39 The psychological perspective

6:30 How a formulation works

8:16 Benefits of having a common formulation

9:00 Expanding the house analogy

12:07 Bringing in psychology

13:36 Explaining formulation

17:30 How to do formulation

21:00 Training offer


3:33 “I see Case Managers as narrators of someone else’s story.”

4:46 “How do you make sense of all the information that you have for your client?”

5:57 “A coherent picture for ourselves and those we’re working with that hangs together nicely is core to the process of working in litigation and the medico-legal world at large.”

13:20 “Making sense is key to the therapeutic alliance and to formulation-led practice, and I believe this is the key to a successful case-managed case.”

21:00 “As a psychology-trained case manager I do root my practice in formulation.”

Presenter: Dr Shabnam Berry-Khan, Director of PsychWorks Associates

Editor: Emily Crosby Media