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Managing stress for clients and ourselves as practitioners with guest Dr Alice Nicholls, PsychWorks Associates psychologist

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Notes to Episode

Dr Alice Nicholls returns to discuss stress, its symptoms and triggers, and what we can do to mitigate it.


stress, personal injury, clients, fight, flight or freeze, threat, survival, control, stressors, capacity, case management, signs and symptoms, supervision, communication, triggers, sleep, coping strategies, breathing, avoidance, self-care, kindness, replenishing, glorifying being busy, perfectionism, good enough, outsourcing, , expectations, compassion, acknowledgement, burnout

1:36 What is stress?

4:10 The effects of stress

6:09 The psychological theory of stress

8:54 Stopping our automatic responses

10:00 Burnout

12:45 Stress in Case Management

14:20 Recognising the signs and symptoms of stress

18:32 Recognising stress in ourselves

20:20 The importance of supervision

24:07 Triggers of stress

28:53 Coping strategies

31:08 Avoidance

33:00 Positive coping strategies

34:45 Avoiding punishing ourselves with self care

36:40 Admitting stress in Case Management

38:32 Neutralising triggers and accepting ‘good enough’

42:51 Focussing on what does work

43:55 Having high expectations

44:58 Self compassion

47:00 Mindfulness practices

Guest: Dr Alice Nicholls

Presenter: Dr Shabnam Berry-Khan, Director of PsychWorks Associates

Editor: Emily Crosby Media